Experiential

Aux Fleurs Folies

Aux Fleurs Folies, a florist based in Montreal, is seeking to establish a website where customers can book bouquets or plants online. The website is intended for customers who regularly purchase bouquets and need to make their purchases before picking up their goods in-store to ensure they do not miss out.

Project Type

UX & UI

Visual Identity

Web Design

Role

Brand Strategy

UI Design

UX Design

Problem

Create an eye-catching and easy-to-use product that fulfills the client’s needs. Many local florists have outdated designs that do not appeal to their target audience or lack a website altogether. Additionally, users often encounter issues with unclear website structures and poor copywriting, resulting in a less seamless online purchasing experience.

Pain point

Confusion

Many florist websites contain excessive information and have confusing site maps, making them difficult for users to navigate.

Dated data

Shops fail to update their websites frequently enough, which leads to the dissemination of misleading information.

Rewards program

In order for users to return to the same shop regularly, they need a reason to do so.

Sitemap

Information architecture must be built before wireframes or any visuals are created.

User flow

This user flow shows the user’s journey from the homepage to the checkout page.

Solution

Based on my findings with potential users, I focused on two main directions: implementing a simple navigation system with clear naming conventions to assist users in finding the website, and providing only essential information to prevent user confusion.

Design decision

The user interface of the products was designed in a clean, minimalist, elegant manner in order to separate them from their competitors in the market.

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This link to the 79 Little Birds case study.

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